The course will give you the skills and practical experience that you need as someone new to a professional sales environment. You'll be able to understand the sales lifecycle, plan effectively and work with your customers for mutual benefit.

Designed for anyone who is entering a sales environment or who wants to develop their essential sales skills, the programme will cover the following topics:

• What sales is and isn't
• The sales lifecycle
• Planning to sell
• Tactical and strategic sales
• Sales campaigns and marketing tools
• Opening and closing
• Recognising prospects
• Your most valuable tool - qualification
• Developing your sales skills further

Download the course notes