A practical, interactive course which builds upon each delegate’s existing skills and experience to help them achieve consistently excellent results in complex or high level negotiations where many different positions and factors must be balanced to deliver a mutually beneficial outcome.

Designed for anyone who needs to negotiate at a higher level or who needs to develop professional relationships centred around complex negotiations, the programme will cover the following topics:

• The skills of high level negotiators
• Planning and preparation
• Opening positions
• Understanding politics and power
• Positioning tactics
• Changing the environment
• Balancing agreements
• “What if?”
• Recognising concessions
• Closing complex negotiations