As a business owner, only you know the value of your people - including yourself

By developing individuals and forming stronger teams, you know your organisation performs better as a whole. Unfortunately, off the shelf training doesn't even get close to delivering the focused results and specific outcomes you need. That's why our unique hybrid approach is so effective.

With many of our clients, we work on a partnership basis where we work as part of the organisation - like a team coach, always on hand to help staff with individual and team development aims. With a range of services that support and complement your own business goals, we become a valuable member of the team, working behind the scenes to help everyone achieve their goals, refine their skills and contribute fully to the success of the business.

Clearly, it's up to you how our involvement works. We can act as a team coach, always on hand when needed to give feedback, help people achieve results and give individual coaching where needed. We can also act as a business resource, helping you with anything from training through to business development planning.

With some clients, we're an integral part of their planning process, managing their creativity so that they produce the results they want, quickly. With other clients, we work closely with high potential individuals to help them develop their skills.

Whatever works for you works for us. Is this approach expensive? No, we agree a framework up front that allows you to plan and predict costs and resource requirements. Within that flexible framework, we're on hand to support you and your team in whatever way benefits the individuals, the team, the organisation and you.

 

As the business leader, you can't be everywhere at once, and you can't always be on hand to offer your experience and expertise. In any case, for you to grow your business as you want to, you need to concentrate on what only you do best and leave the rest to the people who you've hired to do that job. Here's where one of our most unique strengths comes in: modeling intuitive talents.

In many situations where entrepreneurs were being drawn into 'day to day' activities, we've modeled the intuitive, unconscious skills that make the entrepreneur unique in what they do. The natural process whereby the leader's skills gradually rub off onto everyone else is accelerated dramatically - from months to just hours or even minutes. How is this possible? We use highly advanced tools that allow us to map out the entrepreneurs thought processes, as the key to their success isn't in what they do, it's in how they think.

You may be skeptical about this part of our skill set, so if you want to find out what's involved, get in touch and we'll be very happy to demonstrate for you. You'll be amazed at what you can learn about yourself.

 

Here's an example: A brand marketing guru set up a consultancy business and then told his newly recruited team to make some appointments with prospective clients. They all failed, so he told them "it's easy, you just ring them up and ask". It wasn't easy at all. It was easy for him, because all he was consciously aware of was asking for a meeting. His attitude, physiology, voice tone, thinking patterns and beliefs all acted together to achieve his goal, but he was unaware of almost all of it. By spending just a short time listening to a phone call and asking him some questions, we quickly noticed patterns hidden in the structure of his behaviour. Curiously, he unknowingly used the same structure as a very common sales technique with one small yet fundamental difference.

The consultants had written a script based on what the 'guru' said to clients, but it wasn't working. It was useless for them to be clones of him, they had to adapt his approach to their style, creating something that was right for them individually and flexible enough to adapt to any situation.

Within hours of them learning this hidden structure, they had all secured meetings. The structure was very elegant, very simple and very powerful. It's real power lay in its subtlety, which is why it wasn't easy to spot.

 

Every business owner we've ever worked with had intuitive talents that needed to be passed on to the people hired into the business. Our contribution to the team in each case has been to accelerate that natural learning process, delivering tangible results, quickly.

And, of course, that means more time for you to do the things that are most important to you.

 

© Communications In Action 2003

Change Magic
NLP in Business
The Skills Network